Tag Archive: reputation


Targeted Trojans


A very particular problem that we face is around customised malware, aka targeted Trojans. These malicious programs are written specifically to avoid detection by our current anti-virus systems and are sent to carefully selected people within the institution. The purpose of these programs can only be inferred by the recipients.

LSE uses MessageLabs to protect our inbound email, primarily to reduce  the flood of spam to as small a trickle as possible. One of the systems that MessageLabs use is something called skeptic, that tries to identify previously unseen malicious software and to block it.

We think that this has been quite successful, although it is impossible to know how many attacks have managed to get through. Using the information we get from this system, we can discuss the implications of being on the list with the people being targeted.

The uncomfortable facts are that:

  1. LSE is a major target
  2. academia is being systemically attacked by a number of groups
  3. the threat is growing all of the time

There is no foolproof way of blocking every attack, but the intelligence gained from knowing the areas of interest of the attackers allows us to focus our efforts of the people at highest risk.

If you want more information on this or are at LSE and want specific advice, please contact me.

UPDATE: Martin Lee and I are proposing doing a talk about this at the RSA Conference 2012 in San Francisco. See the teaser trailer here.


So far, this year, hundreds of millions of users of online services have had their accounts compromised or sites taken down. From Sony, Nintendo, the US Senate, SOCA, Gmail to the CIA, the FBI and the US version of X-Factor. Self-inflicted breaches have occurred at Google, DropBox and Facebook. Hackers have formed semi-organised super-groups, such as LulzSec and Anonymous. Are we at the point where information security professionals are starting to say, “I told you so”?

The telling thing about nearly all of these breaches is simple it would have been to limit the impact: passwords have been stored in the clear, known vulnerabilities not patched, corporate secrecy getting in the way of a good PR message and variable controls on sites of the same brand.

The media’s response is often “hire the hackers!”, an idea that is fundamentally flawed. Would you hire a bank robber to develop the security for a bank? No. The fact is that there are tens of thousands of information security professionals, many of whom are working in the organisations recently attacked, who know very well what needs to be done to fix many of the problems being exploited.

Many corporations have decided to prioritise functionality over security to the extent where even basic security fundamentals get lost. There needs to be a re-assessment of every organisation’s priorities as LulzSec and Anonymous will soon realise that there are juicy and easier pickings away from the large corporates and Government sites, who have had the foresight to invest in information security controls.

This may sadly be just the beginning.


While I am not a lawyer and others have said this before, notably Rob Carolina in his talk “The Cyberspace Frontier has Closed“, I thought it worth reviewing some recent developments that demonstrate the fact that the Internet is not lawless and behaviour online may well result in liabilities “in the real world”.

There still seems to be this perception that laws don’t apply to online activity. Take Joanne Fraill, the juror who was jailed for eight months for contempt of court by contacting one of the defendants in the trial she was on. She had received clear guidance from the Judge on the case, as had all of the other jurors, not to research the case online and definitely not to contact anyone related to the trial. I had exactly the same advice when I was a juror at the Old Bailey a couple of years ago.

And, yet, she still did it, no doubt believing that:

  1. It wasn’t so bad, and;
  2. She wouldn’t get caught anyway.

She was wrong. The trial collapsed.

This sort of thinking is rife online, which is exacerbated by the fact that any search will bring back results that confirm every point of view on every subject, thus not really being much help.

Other areas on the Internet that people should consider in terms of consequences, include:

  • Copyright infringements
  • Data protection issues
  • Harassment
  • Money laundering
  • Tax evasion
  • Libel

Some of these apply to corporate organisations in a different way to individuals. For example, a data protection breach has the potential to seriously damage an organisations reputation. Libel may get you a hefty fine.

Just because people have a romantic notion of the Internet where normal laws don’t apply, doesn’t make it reality.

Sony’s Woes


Sony continue to get attacked. Over, and over again. In different countries with different impacts. Searching Google News for “sony hack” comes up with 1880+ articles (6th of June 2011).

It seems to me that Sony don’t have an effective, consistent strategy for dealing with the security of their global online presence. These attacks have gone beyond what the attackers can achieve in terms of compromising systems and are now almost simply providing Sony’s brand and reputation a beating. Even if a script-kiddie were to deface a small-scale, country specific website, the mere fact that it happens to be a Sony site guarantees headlines.

As I have said in previous posts, the biggest change the Internet brings is that distance is no longer a factor when dealing with crime: a hack can look like it’s coming from the other side of the world when, in fact, it’s actually being performed in a coffee shop down the road.

Companies facing these types of issues really have to do some serious work in limiting the impact of future attacks. The first issue is identifying all of the targets, however tenuous a link they may have with the parent brand, and prioritise them in terms of their connectivity to back-end systems or sensitive data. Classify them and review existing controls then implement consistent controls making best use of limited security resources.

I’ve heard senior executives at various organisations state that they don’t see the point of implementing good security because they don’t believe they are a target. It’s impossible to say what motivates every hack, but it’s definitely true to say that it costs organisations less in the long run if they do things properly from the start rather than trying to bolt on security processes after a major incident.

Just look at Sony.

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